Scope of these Terms

These terms and conditions stipulate the terms of use for the "ZEROFIT Official " internet shopping site (hereinafter referred to as "this site") provided by AEON SPORTS Co., Ltd. (hereinafter referred to as "AEON SPORTS").

Subject of the Terms

1. These Terms and Conditions apply to the contract with any person who has accepted these Terms and Conditions and registered as a member through the prescribed registration procedures (hereinafter referred to as the "Customer").
2. Even if you have completed the registration process, your application may be rejected based on AEON Sports' screening criteria.

Membership registration and changes to registered information

1. Those who wish to register as members must agree to all of these terms and conditions and then register as members using the registration form provided by AEON SPORTS. When doing so, the customer must enter accurate personal information and must not make any false statements.
2. You shall be solely responsible for the management and use of any passwords registered on this site.
3. If a person under the age of 18 wishes to register as a member, he/she must obtain prior consent from a parent or other legal guardian.
4. If any changes occur to your registration information, you must promptly notify us using these Terms and Conditions and the registration form provided by AEON SPORTS.
5. You are strictly prohibited from transferring, buying, selling, lending, etc. your rights to receive services from this site or your password.
6. AEON SPORTS shall not be liable for any accidents occurring during the use of the password or any damages resulting from use by a third party.

Handling of Personal Information

AEON SPORTS promises to strictly manage and handle personal information so that customers can enjoy shopping with peace of mind. AEON SPORTS has established a personal information protection policy and operates in accordance with it.

2. Personal information refers to information provided when applying for a product or service, such as your name, address, telephone number, date of birth, gender, and email address, as well as information generated in connection with a purchase.
3. AEON Sports will use your personal information for the following purposes.

  • To ship products, send catalogs, direct mail, e-mails, etc., and provide related services
  • Notifications of information on new products and services, information on stores and events, and other useful information for daily life
  • Request for a survey to improve product development and services

4. Regarding the entrustment of personal information, we outsource some of our operations, such as delivery, to our partner companies, and entrust them with the personal information necessary for that operation. In such cases, we will obligate them by contract to protect the information to the same extent as our company, and will supervise and prevent leakage of the information.

5. AEON Sports will strive to keep customers' personal information accurate and up-to-date, and will take reasonable security measures to prevent leakage, tampering, or leaks of such information.

6. When a customer requests disclosure, correction, or suspension of use of their personal information, AEON SPORTS will respond promptly and within reason after verifying the identity of the customer. We will continue to review and improve our handling of customer personal information as appropriate.

Separate provisions

In order to provide each service, AEON SPORTS may request that customers comply with the requirements separately set forth for each service. If a customer refuses to comply, this site may not provide that service.

About the points service

1. By purchasing products on this site, customers will be awarded points according to the purchase amount, purchase history, etc.
2. Customers can use points when purchasing products on this site to issue their own coupons (which can also be used for discounted products such as sales).
3. If you return a purchased item, the points you have earned will be forfeited and any points used will be returned.
4. If you purchase a product using a coupon , the points used will be deducted from the available points.

5. AEON SPORTS may change the content of the point service or the conditions of service provision (including abolishing points, suspending point allocation, changing the applicable sites or transactions, and changing the point allocation rate or usage rate). Customers agree to this in advance.


1. Customers may cancel their membership and terminate use of this site in accordance with these Terms and Conditions and the methods specified by AEON Sports.
2. When you cancel your membership, any registered information for ID-based content on this service will be deleted, and you will lose all rights as a member of this site.
3. AEON SPORTS may cancel a customer's membership registration without prior notice or warning if the customer falls under any of the following circumstances, or if AEON SPORTS determines based on reasonable grounds that there is a risk of such a situation:

  • If you violate these terms
  • If there is any false or erroneous information in the registration
  • If your registered email address is deemed to be inactive
  • If you die
  • Any other reason that AEON SPORTS deems inappropriate for you to be a member.

4. In the case of the preceding paragraph, if AEON Sports suffers any damage, the customer must compensate AEON Sports for the damage suffered by AEON Sports.
5. Upon cancellation as provided for in this Article, all contracts concluded between the customer and AEON SPORTS will be terminated, and the customer will lose all rights to use this site.

Contents of the services on this site

2. By using the email address registered on this site, customers can receive services such as information on the corresponding content on this site, registration and login, and member-only pages.
4. The customer shall bear all communication costs incurred when receiving the service, such as receiving e-mails, browsing websites, and other communications costs using information and communication devices, including mobile phones.
6. In addition to providing services to customers through this site, AEON SPORTS may provide additional services other than those set out in this Article.
7. AEON SPORTS may, for any reason, change part or all of the content, change the specifications, suspend or discontinue the services of this site without prior notice or warning to the customer or without providing any compensation. However, if AEON SPORTS discontinues all services of this site, AEON SPORTS shall notify customers in advance or announce the same on the website related to the services of this site in a manner that AEON SPORTS deems appropriate.

Rights regarding copyrighted material and product ideas, etc.

You acknowledge that the rights to any copyrighted material, product ideas, and commercialization suggestions provided by you through this site belong to AEON SPORTS, and the rights to commercialize such materials belong to AEON SPORTS.

Prohibition of use of copyrighted material other than for personal use

Unless otherwise consented by AEON SPORTS, it is prohibited to use any information (including copyrighted material) obtained through this site for purposes beyond personal use, such as copying or selling it.

Changes in content

AEON SPORTS may change the content of this site without prior notice to customers. AEON SPORTS shall not be liable for any disadvantage or damage caused to customers as a result of such a situation.

No guarantee of content

The content published on this site may lose its completeness or accuracy due to factors such as the passage of time. AEON SPORTS does not guarantee its completeness or accuracy.

Communication security

To protect information, we use SSL encryption technology to ensure safety.
However, AEON Sports does not guarantee the safety of the information, and in the unlikely event of an accident such as a data leak occurring without AEON Sports ' negligence, AEON Sports and the credit card companies shall not be held liable.

Credit Card Security

The ZEROFIT official website uses an online shopping cart that complies with PCI DSS . PCI DSS is a global standard in the credit card industry established for the safe handling of customer credit card information.

It meets the following six criteria:

  • Building and maintaining a secure network
  • Maintaining a vulnerability management program
  • Regular network monitoring and testing
  • Protecting cardholder data
  • Strong access control measures
  • Maintaining information security policies

Service interruptions and cessation

1. In any of the following cases, we may suspend or terminate all or part of the services on this site without prior notice or consent to you.

    • Regular maintenance, updates and emergencies of our network system
    • When it becomes difficult to provide services due to force majeure such as fire, power outage, or natural disaster
    • In addition, due to unforeseen circumstances,
  • If the site determines that it is difficult to continue providing the service

2. If any disadvantage or damage occurs to the customer as a result of the situation described in the preceding paragraph 1, AEON SPORTS shall not be liable for such disadvantage or damage.

Termination of Service and Cancellation of Customer Registration

If AEON SPORTS determines that a customer is inappropriate for reasons such as violation of these terms and conditions, the company may suspend the customer's use of the service or cancel the customer's registration without the customer's prior consent.


AEON SPORTS may suspend the operation of this site. Please be aware of this in advance. AEON SPORTS shall not be liable for any damages or disadvantages incurred by customers in relation to the interruption, suspension, or change of this site and each service, or the loss of data or equipment failure caused by the use of this site, except in cases of intentional or gross negligence by AEON SPORTS .

Cookies and other settings

This site uses JavaScript and cookies when accepting product orders from customers. To make a purchase, you must enable JavaScript and set your browser (Internet browsing software) to accept cookies.

Changes to Terms

AEON SPORTS may change these terms and conditions without the customer's consent. If the Company changes these terms and conditions, the customer will be notified of the changes. If the customer does not agree to the changes, the customer must cease using this site and cancel his/her membership registration. If the customer uses this site after the changed terms and conditions come into effect or does not cancel his/her membership registration within two weeks after the notice of the changes, the customer will be deemed to have agreed to the changes to these terms and conditions.

Governing Law and Jurisdiction

The establishment, effect, performance and interpretation of these Terms shall be governed by the laws of Japan. Any disputes arising in connection with the use of this site (including arbitration procedures in court) shall be submitted to the exclusive jurisdiction of the Kobe District Court as the court of first instance .