Notice of Golden Week closure period
Thank you for your continued patronage of ZEROFIT official online store products.
We would like to inform you that our Golden Week holiday period will be as follows:
We sincerely apologize for any inconvenience this may cause, and we appreciate your understanding and cooperation.
| Order acceptance | Shipping operations | Inquiry response | |
|---|---|---|---|
| 2025/4/26[Sat] | 〇 | 〇 | × |
| April 27, 2025 [Sun] | 〇 | 〇 | × |
| 2025/4/28[Mon] | 〇 | 〇 | 〇 |
| 2025/4/29 [Tuesday/Holiday] | 〇 | 〇 | × |
| 2025/4/30[Wed] | 〇 | 〇 | 〇 |
| May 1, 2025 [Thu] | 〇 | 〇 | 〇 |
| May 2, 2025 [Fri] | 〇 | 〇 | 〇 |
| 2025/5/3 [Sat/Holiday] | 〇 | 〇 | × |
| 2025/5/4 [Sunday/Holiday] | 〇 | 〇 | × |
| 2025/5/5 [Mon/Holiday] | 〇 | 〇 | × |
| 2025/5/6 [Tuesday/Holiday] | 〇 | 〇 | × |
| 2025/5/7[Wed] | 〇 | 〇 | 〇 |
[About responding to inquiries]
We will not be able to respond to inquiries during our closure.
We will respond to inquiries made during the holiday period on business days, but please note that it may take some time for us to respond.
*Inquiry response times (10:00-16:00)
[Shipping information]
We will ship your order as shown in the "Shipping" column of the calendar above.
* Any "errors" or "notes in the remarks column" in your order will be confirmed before shipping.
[If you are unable to receive the product due to absence etc.]
Please contact the shipping company as soon as possible.
Please note that even if you are unable to collect the item and it is returned to us after the storage period has expired, you will still be charged for the item.