Summer vacation period announcement
Thank you for your continued patronage of ZEROFIT official online store products.
We would like to inform you that our summer holiday period will be as follows:
We sincerely apologize for any inconvenience this may cause, and we appreciate your understanding and cooperation.
Order acceptance | Shipping operations | Inquiry response | |
---|---|---|---|
August 8, 2025 [Fri] | 〇 | 〇 | 〇 |
2025/8/9[Sat] | 〇 | 〇 | × |
August 10, 2025 [Sun] | 〇 | 〇 | × |
2025/8/11[Mon] | 〇 | 〇 | × |
2025/8/12[Tue] | 〇 | 〇 | × |
2025/8/13[Wed] | 〇 | 〇 | × |
2025/8/14[Thu] | 〇 | 〇 | × |
August 15, 2025 [Fri] | 〇 | 〇 | × |
2025/8/16[Sat] | 〇 | 〇 | × |
August 17, 2025 [Sun] | 〇 | 〇 | × |
2025/8/18[Mon] | 〇 | 〇 | 〇 |
[Shipping Information]
We will ship during the summer holidays.
*If there are any "errors" in your order or "information in the remarks column", your order will be shipped after confirmation on Monday, August 18th. Thank you for your understanding.
[Inquiries]
We will be closed for inquiries from Saturday, August 9th to Sunday, August 17th, 2025.
Please note that inquiries received after 5:00 PM on Friday, August 8, 2025 will be handled sequentially starting from Monday, August 18.
[If you are unable to receive the product due to absence etc.]
Please contact the shipping company as soon as possible.
Please note that even if you are unable to collect the item and it is returned to us after the storage period has expired, you will still be charged for the item.
[Trial order service]
Click here for details about the trial order service
Applications and inquiries received during the holiday period will be handled in order after the holiday period ends. Please note that it may take some time to respond.
[Return and exchange service]
For details on returns and exchanges, click here
Requests for returns and exchanges will also be handled once business resumes. Please be aware that it may take longer than usual for us to respond to your request.