Notice of Golden Week holiday period
Thank you for your continued patronage of ZEROFIT official online store products.
We would like to inform you that our Golden Week holiday period will be as follows:
We apologize for any inconvenience caused, and appreciate your understanding and cooperation.
| Order accepted | Shipping operations | Inquiry response | |
|---|---|---|---|
| 2024/4/26[Fri] | 〇 | 〇 | 〇 |
| 2024/4/27[Sat] | 〇 | 〇 | × |
| April 28, 2024 [Sun] | 〇 | 〇 | × |
| 2024/4/29[Monday, Holiday] | 〇 | 〇 | × |
| 2024/4/30[Tue] | 〇 | 〇 | 〇 |
| 2024/5/1[Wed] | 〇 | 〇 | 〇 |
| May 2, 2024 [Thu] | 〇 | 〇 | 〇 |
| 2024/5/3 [Fri./Holiday] | 〇 | 〇 | × |
| 2024/5/4 [Saturday, National Holiday] | 〇 | 〇 | × |
| 2024/5/5 [Sunday, Holiday] | 〇 | 〇 | × |
| 2024/5/6 [Monday, Holiday] | 〇 | 〇 | × |
| 2024/5/7[Tue] | 〇 | 〇 | 〇 |
[About responding to inquiries]
We are not able to respond to inquiries during our closure.
For inquiries during the holiday period, we will respond on business days in the order they are received, but please note that it may take some time for us to respond.
* Inquiry response times (10:00-16:00)
[About shipping]
We will ship your order as shown in the "Shipping" column of the calendar above.
* Any "errors" or "notes in the remarks" section of your order will be confirmed before shipping.
If you are unable to receive your item due to absence etc.
Please contact the shipping company immediately.
Please note that even if you are unable to collect the item and it is returned to us after the storage period has expired, we will still charge you for the item.