ZEROFIT2024.12.03

Year-end and New Year holiday business hours

Notice of New Year's holiday period

Thank you for your continued patronage of ZEROFIT official online store products.
We would like to inform you that we will be closed during the New Year holidays as follows:
We sincerely apologize for any inconvenience this may cause, and we appreciate your understanding and cooperation.

	Order acceptance	Shipping operations	Inquiry response
2024/12/26[Thu]	〇	〇	〇
2024/12/27[Fri]	〇	〇	×
2024/12/28[Sat]	〇	〇	×
2024/12/29[Sun]	〇	〇	×
2024/12/30[Mon]	〇	△	×
2024/12/31[Tue]	〇	△	×
2025/1/1 [Wednesday/Holiday]	〇	△	×
2025/1/2[Thu]	〇	〇	×
2025/1/3[Fri]	〇	〇	×
2025/1/4[Sat]	〇	〇	×
January 5, 2025 [Sun]	〇	〇	×
2025/1/6[Mon]	〇	〇	△
2025/1/7[Tue]	〇	〇	〇

[About responding to inquiries]

We will not be able to respond to inquiries during our closure.
We will respond to inquiries made during the holiday period on business days (from January 6th onwards) in the order they are received, but please note that it may take some time for us to respond.
*Inquiry response times (10:00-16:00)

[Shipping Information]

We will ship your order as shown in the "Shipping" column of the calendar above.
*If there are any "errors" in your order or "any notes in the remarks column," your order will be shipped after confirmation (after January 6th).

Delivery tracking here

If you are unable to receive your item due to absence etc.

Please contact the shipping company as soon as possible.
Please note that even if you are unable to collect the item and it is returned to us after the storage period has expired, you will still be charged for the item.

[Changes and cancellations after placing an order]

If you wish to change or cancel your order after placing it, please apply here .
* Please note that we may not be able to accept your request depending on the content and the amount of time that has passed.
* Applications received during the holiday period will be processed in order from January 6th onwards.

[About delivery delays]

Due to the busy season for shipping companies, delivery delays are more likely to occur.
In particular, depending on the order situation, it may not be possible to ship all orders on the same day on New Year's Eve and New Year's Day.
Please avoid picking up your parcel on the day of use and allow ample time for collection. During the New Year holidays, there will be an increase in delivery delays due to traffic conditions and increased volume of parcels handled by shipping companies.
Additionally, delays may occur due to weather such as snowfall. We cannot accept cancellations due to delivery delays, so please order with ample time to allow for delivery.